Shipping Locations
We currently ship only within South Africa. At this time, we do not offer international shipping.
Shipping Fees
- Standard Shipping: A flat delivery fee of R90 will be charged on all orders below R700.
- Free Shipping: Enjoy free delivery on all orders over R700.
Processing & Delivery Times
Orders are processed within 1–2 business days. Once dispatched, your order will be delivered within 2–5 working days, depending on your location. Outlying and rural areas may take a little longer.
Order Tracking
Once your order is shipped, you’ll receive an email with your tracking details so you can monitor your delivery every step of the way.
Delivery Partners
We use trusted local courier partners to ensure safe and timely delivery of your products.
Incorrect or Missing Information
Please double-check that all shipping details provided at checkout are accurate. Naleli is not responsible for delays or missed deliveries due to incorrect shipping information.
Need Help?
If you have any questions or need help with your order, please reach out to us at [email protected] — we’re happy to assist you.
