Who we are

Our website address is: https://naleli.com
Naleli (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Personal Information We Collect

When you interact with us, we may collect the following types of personal information:

  • Marketing Data: Your preferences in receiving communications and your interaction with our campaigns.
  • Contact Information: Name, email address, phone number, delivery address.
  • Payment Information: Credit/debit card details or other payment methods via secure third-party processors.
  • Account Data: Login credentials, purchase history, preferences.
  • Usage Data: Browser type, device information, pages visited, time spent, IP address.

How We Use Your Information

We use your personal information to:

  • Comply with legal obligations
  • Process and deliver your orders
  • Manage your account
  • Communicate with you about updates, promotions, or offers
  • Improve our products, services, and website experience

Sharing Your Information

We may share your information with:

  • Service Providers: Such as payment gateways, delivery partners, IT service providers
  • Marketing Tools: For targeted advertising and analytics
  • Legal Authorities: If required to comply with law or protect our rights

We do not sell or rent your personal data to third parties.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to personalize your experience, analyze web traffic, and serve relevant ads. You can control cookies via your browser settings.

Email Marketing

By signing up, you consent to receive communications from Naleli. You can unsubscribe anytime by clicking the link in our emails or contacting us directly.

Data Security

We take reasonable precautions to protect your information using industry-standard encryption and secure infrastructure. However, no online transmission is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion
  • Withdraw consent for marketing at any time

To exercise these rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Naleli Skincare
Email: [email protected]
Cape Town, South Africa